Our website has detected that you are using an outdated browser. You can continue using this browser however you will have issues with accessing certain features on the site. We strongly recommend upgrading to a new version of your browser to improve you experience with SecureNSW.


This page provides a guide to accessing this website, with information on:

  • access keys
  • website design
  • browsers
  • resizing text
  • printer-friendly versions
  • PDF files
  • technical queries.

Access Keys

Access keys function exactly like hot keys in any Microsoft application. They are intended as an accessibility aid for vision impaired users to skip directly to relevant content areas on a page. Internet Explorer has supported access keys since version 4, Netscape since version 6. Older browsers do not support access key functions, but this will not effect the visual delivery of content.
To use the access keys on the secureNSW website, Windows users can navigate with the access key feature by typing ALT + Access key followed by Return. Using a Mac, you will need to use CTRL + Access key (not COMMAND + Access key, which can produce undesirable effects).

Please type ALT (or CTRL for the Mac) +:

S = Skip to content
1 = Home
3 = Sitemap
4 = Search (either the input or link)
7 = Contact Us
9 = Feedback

Accessible Web design

secureNSW has been developed to ensure content is available to the widest possible audience, including readers using assistive technology or accessibility features. By adhering to guidelines for accessible web design, we acknowledge the diversity of communication and methods, available technologies and abilities of web-users in the community.

The NSW Government is committed to providing individuals, businesses and other agencies with easy-to-find information about the NSW Government and the services it offers.


Compatible on modern mobile and desktop browsers.

Resizing text

To resize the text, if the text is too small can be done via the browser.
In Internet Explorer go to View > Text size and select Larger or Largest.
There is an inpage toolbar positioned on the same level as the 'page heading' that contains a tool to change text size.

Printer-friendly versions

At the top of each page there is a link to a 'printer friendly version' of the page. Printing this version of the page saves paper and ink as it uses the full length of the page and does not include website graphics.

Converting PDF Files

Some documents on this website are provided as PDF files (i.e. Portable Document Format). To access a PDF document, you must have Adobe Acrobat Reader software installed. This is free software that can be downloaded from Adobe.
Wherever possible we have provided an HTML equivalent of content in PDF files. The Adobe website also provides a service to convert PDF files to HTML via an online form.

Technical queries

If you are having difficulties with the website that aren't answered on this page, please contact us using our feedback form.